Congratulations for taking control of your health and well-being. At Key Acupuncture, we applaud your decision to try the world’s oldest continually practised form of medicine… you’re in good hands! To make your initial consultation flow as smoothly as possible, here is a quick overview of how to prepare for your treatment, and what to expect. If you have any further questions, or just want some more information, send me an email and I will get back to you within 24 hours (usually sooner). 


Woo hoo! Today is your first acupuncture/Chinese medicine treatment… here’s a few tips to help you get the most out of it:

Wear comfortable, loose clothing. Depending on what you are being treated for, you will remain clothed for the duration of your treatment. If your treatment requires access to an area such as the upper back or shoulders, you will be asked to remove clothing to facilitate ease of access. DON’T STRESS though, I always ask permission and explain why this is necessary. You will be given privacy to disrobe and draped with clean, fluffy towels. Your comfort is my priority, if you do not feel comfortable removing items of clothing, we will find a solution that works for you.

Eat something a few hours before your treatment. Some patients experience light headedness after a treatment, and this can be exacerbated if you haven’t eaten for hours. Having a big meal right before your treatment can also be counter-productive, as your body’s energy is diverted to digestion. 

Do not consume alcohol before your treatment. Alcohol and acupuncture do not mix well. If there is any suspicion of alcohol consumption prior to your treatment, it will be cancelled (at your cost). You wouldn’t want me needling you after a few beers, nor do I want to needle you after  you’ve had a few! If you choose to consume alcohol after your treatment, then be advised that the alcohol may have a stronger effect than usual.

Have a list of current medications and supplements you take (including dosage). 

Be honest when filling out your initial intake form and during the consultation. At Key Acupuncture, we NEVER judge you. I’m the first to admit (as my current patients will attest) that i’m not perfect, and therefore don’t feel you need to tell me what you think I want to hear. You had KFC for brekkie? Tell me, no need to say you had organic muesli… i’ll be able to tell anyway!

So, we’ll talk about your concerns, your medical history and where you want to go. I will ask a lot of seemingly unrelated questions, then feel your pulse (at your wrist) and look at your tongue. Next up, your treatment.


Here’s the easy part… I do all the work. Acupuncture is incredibly relaxing and after your needles are in, you’ll lay on the table for between 20-30 minutes (most people fall asleep). If you like music, i’ll put it on. If you want to chat or have questions, i’ll oblige. I generally stay in the room with you for your first treatment, but if I do leave, I will let you know how long for - usually about 15 minutes. Some people like alone time, some do not… I will always do what’s best for you.


Before I remove your needles, i’ll check to see where your consciousness level is at, as some patients float far, far away. I’ll gently nudge you back to Planet Earth, take your pulse again and then remove your needles. When you’re ready, you can sit up - we never rush this, as you may be slightly light-headed. I’ll help you off the table, you put your shoes on and we will discuss what to expect in the coming days and your treatment plan. 

Everyone reacts differently to acupuncture. Some patients have so much energy afterwards, others just want to curl up on the couch with a cuppa for a few hours. Listen to your body because it knows what’s best!


Should I come in if I am sick? 

If you are experiencing a tummy/gastro type bug (vomiting &/or diarrhoea), then no, please DO NOT come in. These types of viruses are incredibly contagious and the best thing you can do is to stay home, in bed until it passes. Ring the clinic and we will cancel your appointment and reschedule you. Our cancellation policy does not apply in this instance.

If you have a typical cold or flu, the YES, COME IN. Acupuncture can be a great way to decrease the severity and shorten the duration of your cold.

What is your cancellation policy?

Our cancellation policy is located at the end of your initial intake form, just above where you sign. We get that life happens and sometimes you need to reschedule your appointment at short notice, but in fairness to others, we require 24 hours notice to change &/or cancel your appointment. There are only so many appointments available a week and there is often a waiting list for treatment, so by abiding by this policy, you help another person get the treatment they need. First time offenders will be reminded of our cancellation policy, serial offenders will be asked to pre-pay for treatments at the time of booking. If the appointment is missed or cancelled inside 24 hours, the pre-payment will NOT BE REFUNDED. 

If you have an emergency that requires you to cancel or reschedule inside 24 hours, ring the clinic and explain what’s happening… we will do our best to assist with a reschedule that works for you.



Let’s get you blooming again.

Let’s get you blooming again.